Clock runs out when playing on app

The following scenario happens quite frequently (once per 10 games?) and is quite annoying:

1. My opponent his clock runs to 0:00

2. Nothing happens (no pop-up stating that I won)

3. a couple of seconds (or longer - depends on how much time I have) later I get a message that my clock run out. 

Does anybody else have this issue on mobile? I am playing on Iphone, updated software.

If yes, how can this be fixed?

Kind regards,

Snerv




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