I enjoy playing here because many strong players play here. But I don't join premium because of the following reason: The support and the chess24 team is lazy and undemanding.
There were threads about the bad clock design, site design and so on a few years ago. Nothing has changed. In the year 2014 this site would have been modern, but now it is just old, slow, and needs a HUGE upgrade. It needs darkmode, new playing engine (which does not drag the pieces behind sometimes), new layout.
I read it all the time, that they wanted to change something but nothing has happened. It seems like they just want to cash in on Premiums, right now advertising with Carlsen and good streams on super Tournaments. But the whole playing experience is WAY behind for example Lichess. And you can not tell me that Lichess has more money.
I want to go premium when I see something changes, but I bet every penny I own that nothing will change ever.
And there were a LOT of complaints.
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