Problems with the IOS app

The last months I have serious problems with the IOS app of Chess24 on my iPhone. First the Castling problem - that seems to be solved-, but after that still two problems:

- when I'm playing a game, often my opponent does n't answer and after a while, I got the message that I am losing on time. When I look at my laptop, I can see that my opponent played a move and that I did not get a mention of that move (and my internet connection is perfect)

- when I use the engine following a tournament game, the app crashes very often after a few seconds, very annoying.

About both issues I informed Chess24 using the feedback option in the app. On the latter issue I got the reply that the app was not completely prepared for IOS12.

Can Colin or Haegar inform about the status of resolving this issues? Because I'm mobile, for me using the app on my phone is very important. At the moment, the app is practically not usable.

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